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Ivoire Trade Center
Location : Cocody, Abidjan, Côte d’Ivoire
Size : 25 960 m²
Structure : Public Venue (ERP), Offices, Institutions, Shops.

Optimizing facility management and the working environment at the Ivoire Trade Center.
As a real estate asset of PFO Immobilier, the Ivoire Trade Center is a key hub in Abidjan. With over 30 businesses and private companies operating within, the site experiences a continuous flow of users. IFM ensures, on a daily basis, that the center provides a comfortable and functional environment for its diverse occupants while optimizing operational costs and preserving the value of the property.
Challenges
- The need for efficient management of facilities and general services to ensure the long-term operational effectiveness of the site.
- Addressing the diverse needs of tenants: effectively meeting the unique requirements of both occupants and visitors.
- High expectations for service quality: anticipating and responding swiftly to any issues.
Solutions
- Comprehensive coordination and management of multi-technical and multi-service operations: IFM acts as a single point of contact, covering everything from reception to elevator maintenance and fire safety.
- Tailored and agile management to address the specific needs of each tenant type and adapt quickly to changes.
- Preventive maintenance programs to tackle issues before they impact installations or equipment, with regular inspections and rapid technical updates.
Results
- Overall tenant satisfaction: significant improvements in workplace quality of life.
- Reduced equipment downtime through preventive maintenance, ensuring uninterrupted operations.
- Enhanced visitor experience: professional reception staff and well-maintained spaces create a positive impression.
- Optimized maintenance costs: reduced expenses for maintenance and general services.