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Case studies

Mar 21
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Postel 2001 Tower

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Postel 2001 Tower

Location : Plateau, Abidjan, Côte d’Ivoire

Size : 34 568 m²

Structure : High-Rise Building (IGH), Offices

Sustainable performance: operational efficiency and cost control.

The ANSUT, a national agency dedicated to Côte d’Ivoire’s digital transformation and equitable access to telecommunications services, operates out of the Postel 2001 Tower. Following its renovation in 2001, the client sought a management approach to ensure the sustainability of its installations and equipment while optimizing the budget allocated to general services.

Challenges

  • High demands in resource management: ensuring rigorous management of resources to achieve optimal efficiency in general services.
  • Need for precise cost control in equipment procurement: essential to strike a balance between quality and cost for durable and cost-effective investments.
  • Involvement of multiple contractors: requiring effective coordination with external providers to maintain seamless operations.

Solutions

  • Precise and proactive management: implementation of a tailored, optimized management solution with high-quality multi-technical and multi-service operations.
  • Transparency and efficiency enabled by Computerized Maintenance Management Systems (CMMS).
  • Preventive maintenance and rapid interventions: anticipating needs and ensuring responsiveness to minimize interruptions and optimize costs

Results

  • Extended equipment lifespan and fewer interruptions, ensuring service continuity and reducing operational costs.
  • Improved visitor experience with welcoming spaces and efficient safety procedures.
  • Pleasant working environment for employees, with high-quality maintenance of offices and shared spaces.

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Mar 21
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Ivoire Trade Center

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Ivoire Trade Center

Location : Cocody, Abidjan, Côte d’Ivoire

Size : 25 960 m²

Structure : Public Venue (ERP), Offices, Institutions, Shops.

Optimizing facility management and the working environment at the Ivoire Trade Center.

As a real estate asset of PFO Immobilier, the Ivoire Trade Center is a key hub in Abidjan. With over 30 businesses and private companies operating within, the site experiences a continuous flow of users.
IFM ensures, on a daily basis, that the center provides a comfortable and functional environment for its diverse occupants while optimizing operational costs and preserving the value of the property.

Challenges

  • The need for efficient management of facilities and general services to ensure the long-term operational effectiveness of the site.
  • Addressing the diverse needs of tenants: effectively meeting the unique requirements of both occupants and visitors.
  • High expectations for service quality: anticipating and responding swiftly to any issues.

Solutions

  • Comprehensive coordination and management of multi-technical and multi-service operations: IFM acts as a single point of contact, covering everything from reception to elevator maintenance and fire safety.
  • Tailored and agile management to address the specific needs of each tenant type and adapt quickly to changes.
  • Preventive maintenance programs to tackle issues before they impact installations or equipment, with regular inspections and rapid technical updates.

Results

  • Overall tenant satisfaction: significant improvements in workplace quality of life.
  • Reduced equipment downtime through preventive maintenance, ensuring uninterrupted operations.
  • Enhanced visitor experience: professional reception staff and well-maintained spaces create a positive impression.
  • Optimized maintenance costs: reduced expenses for maintenance and general services.

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Mar 19
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Abidjan Exposition Park

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Abidjan Exposition Park

Location : Port Bouët, Abidjan, Côte d’Ivoire

Size : 19,095 m²

Structure : Public venue (ERP)

Turning challenges into opportunities by ensuring service continuity, safety, and a high-quality experience for all visitors.

As a venue hosting large-scale events, the Abidjan Exposition Park faces significant challenges, including efficient visitor flow management, participant safety, and high-quality service delivery to guarantee the success of every event.

Challenges

  • Proactive maintenance of equipment and installations to prevent breakdowns.
  • Ensuring a clean and welcoming environment at all times.
  • Maintaining high safety standards, ensuring compliance with updated regulations and norms.

Solutions

  • Optimized management of installations and equipment: electricity, elevator maintenance, sanitation, fire safety, plumbing, landscaping, HVAC maintenance, and generators.
  • Regular inspections of equipment and infrastructure to anticipate and prevent potential failures.
  • Scheduled interventions outside peak hours and event periods to minimize disruptions.
  • Monitoring and reporting using Computerized Maintenance Management Systems (CMMS) to track intervention histories, identify trends, and improve future planning.

Results

  • Optimized operational costs and risk management.
  • Improved reliability: preventive maintenance of infrastructure and equipment has enhanced their reliability.
  • Strengthened safety for participants and staff during events.
  • Reduced intervention times thanks to the proximity and responsiveness of technical teams.
  • Positive visitor experience: a combination of cleanliness, safety, and efficient management has significantly improved visitor satisfaction, contributing to the success of every event.

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Mar 19
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Endeavour Mining (Headquarters)

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Endeavour Mining (Headquarters)

Location : Cocody Danga, Abidjan, Côte d’Ivoire

Size : 2 920 m²

Structure : Offices

A trusted partnership and results that meet specific challenges.

Our client is a key player in gold mining exploration and operations in West Africa. As an international mining company, confidentiality, protection, and security of sensitive data are critical.
For the facility management of its headquarters in Abidjan, the client needed a trusted partner to ensure efficient and transparent management.

This is where IFM made the difference ! 
Since then, our collaboration has flourished over time, exceeding initial expectations.

Challenges

  • The need for optimal management of installations and equipment to ensure business continuity and cost-effective maintenance.
  • Strengthening building and staff security with effective measures that adhere to regulations for both personnel and visitors.
  • Supporting the client’s professional image with well-maintained facilities and high-quality reception services.

Solutions

  • Customized solutions with a dedicated point of contact, ongoing monitoring, continuous optimization, and regular reporting.
  • Proactive management of multi-technical and multi-service operations: reception, elevator maintenance, sanitation, fire safety, plumbing, and landscaping.
  • Sustainable practices through preventive maintenance to reduce electrical waste and energy inefficiencies.

Results

  • Increased risk control, cost optimization, and operational continuity.
  • Smooth entry and exit for authorized personnel and visitors, with enhanced facility security.
  • Reduced response times thanks to the proximity and responsiveness of technical teams.
  • A strengthened professional image through well-maintained facilities and high-quality general services.

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+225 27 22 55 55 55
info@ivoirefacility.com